In order to live on to the Responsibility and strengthen the “human firewall” , Gladsaxe Municipality recognized a strategic need in order to raise thelevelof competence across the organization. The goal was to find an effective and engaging training solution within GDPR and IT securitythat could create a strong, shared awareness and promote a safe behavior among all 7,000 employees.
Compliance Courses – IT, GDPR and More…
As one of the country’s large municipalities, Gladsaxe Municipality handles a wide range of citizen -related tasks.. With 7,000 employeeswho handle data on a daily basis – from sensitive personal data in social services to citizen data in schools and day care – the organization has an enormous responsability.. Ensuring correct, legal and, secure handling of data is not just a legal requirementbut a fundamental matter of trust Between the municipality and its Citizens.
Need
Effective e-learning
Solution
Compliance Courses
THE CHALLENGE
The challenge was to find a solution that could be implemented effectively for such a large and diverse workforce without disrupting daily operations. The solution had to meet several key requirements:
- Digital and flexible: The training had to be 100% digital (e-learning) so employees could take it whenever it fit into their busy schedule. This was essential to ensure a smooth rollout.
- Technical integration: It was a key requirement that all training programs could be seamlessly integrated and run in Gladsaxe Municipality’s own learning management system (LMS).
- Targeted content: A one-size-fits-all approach was not enough. The content needed to be relevant and recognizable to the many different professional groups in the municipality – from administrative staff to educators and social care assistants.
THE SOLUTION
The solution was a partnership that resulted in three targeted compliance courses: GDPR, IT security and Good Governance.
To ensure maximum relevance and ownership, the standard programs were not just delivered “as is”. Through a close dialog, the content was adjusted and tailored specifically for Gladsaxe Municipality. This customization included:
- Branding: The programs were designed with the municipality’s visual identity so that employees encountered a recognizable and credible universe.
- Relevance: Generic examples were replaced with concrete dilemmas and scenarios from everyday life in Gladsaxe Municipality. This ensured that the content felt relevant and relevant to the individual employee.
RELATED PRODUCT:
RESULTS
Gladsaxe Municipality now has a complete training package that meets the needs of the organization. In addition to the full e-learning programs, all content was also delivered as flexible micro-chapters.
This provides the municipality with an invaluable toolbox to retain learning and awareness over time. The individual micro-chapters can be used proactively in internal campaigns, on the intranet, or as just-in-time learning when specific topics are relevant. The solution ensures that the municipality can continuously maintain and strengthen correct behavior and a robust safety culture throughout the organization.