External training: e-learning for the people you don't employ.

Your customers, partners, vendors and community influence your results as much as your employees do.

Grape builds external e-learning that reaches them: customer education that drives adoption, partner training that certifies and sells, vendor training that protects your standards, and community learning that keeps people close to your brand. Produced to the high standard an outside audience expects by e-learning experts.

IN GOOD COMPANY
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External training we can build

Every programme is shaped around your product, your partners and your standards. We build external e-learning for all audiences, in all languages.
Customer Solution Training
Partner Training
Vendor Training
Community Learning
Build your own programme

How do we build your external training

Kick-off Workshop

In collaboration with you and your team, we always kickoff with a workshop to determine topic, learning objectives, design, tools and roles.

Creative Learning Design

Here, the focus is on how the design should be designed, both to meet your design guidelines, but also to achieve the agreed learning objectives most effectively.

Story Development

A text-based storyboard gives a clear structure for the module. We review and customise it with your team before production starts.

E-learning Production

Once the storyboard is approved, production begins. We record audio and video and develop animations and gamification elements.

Implementation

We deliver the source files, test everything on your platform and provide ongoing support after launch.

We build, you approve

A few words from the people we work with

IN THEIR OWN WORDS

Three ways to start external training

Choose your e-learning option

Get a Ready Course

Choose from our library of ready-made compliance courses.
Live within days.

Let’s Customise

With a bit of feedback from you, we’ll convert the ready-made modules into your version — you keep the expertise, we tailor it to your audience.

Let's Build Your Own

A bespoke programme designed around your real risks, real people and real culture — storyboarded, scripted and produced, end to end.

Meet some of our experts

You are in good hands

Meta Bjerregard

Digital learning Designer

Kim Lei Brabrand

Instructional Design

Misse Risvang

Lead Solution Designer

CURIOUS TO SEE A DEMO

You don’t need to know what to ask for.

That’s partly Michael’s job. Tell him what you’re trying to achieve and he’ll help you figure out the rest.

Michael Brandt

Account Executive

mib@grapenordic.com
+45 5373 0565

Subscribe to get the field notes

— what we’re learning while we make learning.

Subscribe to get the field notes

— what we’re learning while we make learning.

Our External training Cases

AI awareness e-learning at Lundbeck

A short 25-minute module on prompting, approved tools and responsible AI use, easy to roll out across the organisation.

20

Projects

10

Languages

25 min

Duration

Frequently asked Questions

External training is learning created for customers, partners, suppliers, members or other people outside the organisation. It gives these audiences consistent knowledge without relying on internal classroom sessions.
External training should cover the knowledge and behaviours each external group needs, with clear access, branding, language, support and completion requirements. The content should respect that learners may participate voluntarily and the engament should be designed accordingly.
External training is designed for people outside your organisation, such as customers, partners, dealers, suppliers, members or other external stakeholders. It is especially useful when you need to share knowledge consistently across a distributed network, and different learning paths can make sure each audience receives the information that is relevant to them.
04Can external training be customised to our organisation?
Yes. Grape can customise external training around your external audience, learning goals, brand and access requirements. We can adapt scenarios, language, visual identity and level of detail, then deliver the learning to your existing LMS or host it for you. The result is scalable digital learning that feels relevant to the people who must use it.
External training should be built around the people outside your organisation who need to learn something specific. Grape can develop the e-learning from scratch for customers, partners, suppliers, dealers, members or other external audiences, with content, scenarios, language and branding tailored to their needs. The finished training can be delivered through your existing platform or hosted by Grape, depending on how you want external users to access it.