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Terms and conditions

General information

Grape A/S, Gladsaxevej 376, 2860 Søborg CVR. VAT 26079926. Established in 2001 E-mail: info@grapenordic.com Phone number 7010 2048.

Online courses and e-learning

Online courses and e-learning are the delivery of digital content that is delivered immediately after enrollment. It is therefore not possible to cancel online courses and e-learning and there is no right of withdrawal.

Course material

The online sales training is delivered via log in. Delivery takes place after registration is registered and paid.
Online courses and e-learning are the delivery of digital content that is delivered immediately after registration and registered payment. It is therefore not possible to cancel online courses and e-learning and there is no right of withdrawal.

The course material is prepared by Grape A/S. Material is subject to copyright and copying

Register for online courses

Registration is binding and must be done via web form. Registration is unique and can only be used by the registrant.

Sign up for the open physical courses

Registration must be done via web form. Registration must be paid no later than 14 days before the start of the course. Registration is unique and can only be used by the registrant.

Payment

A manual invoice will be sent upon order placement. The price includes participation. Prices are excl. VAT.

Copyright terms

All rights to generic materials related to training belong to Grape A/S. The materials are protected by copyright and marketing law, which is why copying – mechanical, digital, photographic or other reproduction and reproduction of written materials or parts thereof – is not permitted unless agreed with Grape.

Errors and omissions

The defect rules of the Sale of Goods Act may apply to the purchase of goods. If you are not satisfied with the service, please contact us on 7010 2048.

As a rule, you do not have a 2-year warranty, as it is a service. Therefore, please contact us immediately if you experience any issues.

You are entitled to have any defects in the service rectified that can be attributed to the nature of the service, unless it is a matter of your own circumstances or other external circumstances for which we cannot be held liable under Danish law.

Complaint

If you wish to complain about your purchase, please contact info@grapenordic.com. If we do not succeed in finding a solution, you can file a complaint with the relevant boards in the area if the conditions for this are met. All inquiries are confirmed via email.

Additional information

If you need more information about the professional content of the event, please contact us at info@grapenordic.com or tel. +45 7010 2048.

Subject to change without notice

Grape A/S reserves the right to make changes to time, place, teacher, content, price and any printing errors.