{"id":35559,"date":"2025-09-30T13:29:29","date_gmt":"2025-09-30T13:29:29","guid":{"rendered":"https:\/\/grapenordic.com\/successful-onboarding-best-practices-for-retention\/"},"modified":"2025-11-17T10:05:09","modified_gmt":"2025-11-17T10:05:09","slug":"successful-onboarding-best-practices-for-retention","status":"publish","type":"post","link":"https:\/\/grapenordic.com\/en\/successful-onboarding-best-practices-for-retention\/","title":{"rendered":"Successful onboarding: Best practices for retention"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#243936&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;6%&#8221; bottom_padding=&#8221;4%&#8221; top_padding_tablet=&#8221;20%&#8221; top_padding_phone=&#8221;20%&#8221; text_color=&#8221;dark&#8221; 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font_size_phone=&#8221;30&#8243; text_direction=&#8221;default&#8221; font_line_height=&#8221;1&#8243;]\n<h2><span style=\"color: #ffffff;\">Successful onboarding<\/span><\/h2>\n[\/nectar_responsive_text][\/vc_column_inner][vc_column_inner column_padding=&#8221;padding-2-percent&#8221; column_padding_tablet=&#8221;no-extra-padding&#8221; column_padding_phone=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;left&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; font_color=&#8221;#ffffff&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; css_animation=&#8221;&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Losing a new hire within the first few months is both resource-intensive and challenging for organizational stability. Well-designed onboarding strategies increase the likelihood that new talent will not only stay, but thrive from day one.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#243936&#8243; bg_image=&#8221;26780&#8243; bg_position=&#8221;center center&#8221; background_image_loading=&#8221;default&#8221; bg_repeat=&#8221;no-repeat&#8221; scene_position=&#8221;center&#8221; top_padding_tablet=&#8221;1%&#8221; top_padding_phone=&#8221;1%&#8221; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; id=&#8221;home&#8221; overlay_strength=&#8221;1&#8243; gradient_direction=&#8221;left_to_right&#8221; 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background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;2\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; el_id=&#8221;svindlerne&#8221; text_direction=&#8221;default&#8221;]\n<h5><em>Written by <a href=\"https:\/\/grapenordic.com\/en\/anders-schultz-moeller\/\">Anders Schultz-M\u00f8ller<\/a><\/em><\/h5>\n[\/vc_column_text][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h2><span class=\"TextRun MacChromeBold SCXW8919637 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW8919637 BCX0\" data-ccp-parastyle=\"heading 1\">Best practice<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW8919637 BCX0\" data-ccp-parastyle=\"heading 1\">practices<\/span><span class=\"NormalTextRun SCXW8919637 BCX0\" data-ccp-parastyle=\"heading 1\"> for <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW8919637 BCX0\" style=\"color: #e96569;\" data-ccp-parastyle=\"heading 1\">retention<\/span><\/span><span class=\"EOP SCXW8919637 BCX0\" data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"134245418\":true,\"134245529\":true,\"335551550\":0,\"335551620\":0,\"335559738\":480,\"335559739\":120}\"> <\/span><\/h2>\n<p><span data-contrast=\"none\">Effective onboarding is about more than administrative processes and introduction to company policies. According to   <\/span><a href=\"https:\/\/www.greatplacetowork.com\/resources\/blog\/hybrid-onboarding-best-practices\"><span data-contrast=\"none\">Great Place to Work<\/span><\/a><span data-contrast=\"none\"> and current onboarding statistics from <\/span><a href=\"https:\/\/www.teamout.com\/blog-post\/employee-onboarding-statistics\"><span data-contrast=\"none\">TeamOut<\/span><\/a><span data-contrast=\"none\">  a structured and targeted onboarding process is crucial to support retention, well-being and engagement. A well-considered onboarding creates an experience where the employee is equipped with the necessary tools and insights to succeed in the organization. <\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":0,\"335551620\":0,\"335559738\":0,\"335559739\":120}\"> <\/span><\/p>\n<p><span data-contrast=\"none\">The article highlights proven methods for designing onboarding processes that strengthen both employee retention and engagement, and support long-term productive culture change. You&#8217;ll gain insights into strategies that can be implemented flexibly in both small and large organizations. <\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":0,\"335551620\":0,\"335559738\":0,\"335559739\":120}\"> <\/span><\/p>\n<h2><span class=\"TextRun MacChromeBold SCXW51479916 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW51479916 BCX0\" data-ccp-parastyle=\"heading 2\">Why onboarding is<\/span><span class=\"NormalTextRun SCXW51479916 BCX0\" data-ccp-parastyle=\"heading 2\"> onboarding is <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW51479916 BCX0\" data-ccp-parastyle=\"heading 2\">crucial<\/span><span class=\"NormalTextRun SCXW51479916 BCX0\" data-ccp-parastyle=\"heading 2\"> for <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW51479916 BCX0\" data-ccp-parastyle=\"heading 2\">employee retention<\/span><\/span><span class=\"EOP SCXW51479916 BCX0\" data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"134245418\":true,\"134245529\":true,\"335551550\":0,\"335551620\":0,\"335559738\":360,\"335559739\":80}\"> <\/span><\/h2>\n<p><span data-contrast=\"auto\">Research shows that strong and standardized onboarding can improve new hire retention by up to 82%. <\/span><a href=\"https:\/\/hbr.org\/2018\/12\/to-retain-new-hires-spend-more-time-onboarding-them\"><span data-contrast=\"none\">Harvard Business Review<\/span><\/a><span data-contrast=\"auto\"> also reports 62% higher productivity among new hires with a standardized onboarding process.<\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":0,\"335551620\":0,\"335559738\":0,\"335559739\":120}\"> <\/span><\/p>\n<p><span data-contrast=\"none\">Research suggests that employees who experience structured onboarding show higher engagement and satisfaction and contribute to value creation faster.<\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":0,\"335551620\":0,\"335559738\":0,\"335559739\":120}\"> <\/span><\/p>\n<p><span data-contrast=\"none\">E-learning is often a sustainable component of today&#8217;s onboarding solutions and should be understood as a complement to in-person learning and dialog. Digital modules ensure consistent information delivery and can be easily adapted to individual learning needs and organizational requirements, strengthening implementation without overwhelming the employee. <\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":0,\"335551620\":0,\"335559738\":0,\"335559739\":120}\"> <\/span><\/p>\n<p><b><span data-contrast=\"none\"> <\/span><\/b><\/p>\n<h2><span class=\"TextRun MacChromeBold SCXW55722530 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW55722530 BCX0\" data-ccp-parastyle=\"heading 2\">Best practice<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW55722530 BCX0\" data-ccp-parastyle=\"heading 2\">practices<\/span><span class=\"NormalTextRun SCXW55722530 BCX0\" data-ccp-parastyle=\"heading 2\"> for <\/span><span style=\"color: #e96569;\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW55722530 BCX0\" data-ccp-parastyle=\"heading 2\">effective<\/span><span class=\"NormalTextRun SCXW55722530 BCX0\" data-ccp-parastyle=\"heading 2\"> onboarding<\/span><\/span><\/span><span class=\"EOP SCXW55722530 BCX0\" data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"134245418\":true,\"134245529\":true,\"335551550\":0,\"335551620\":0,\"335559738\":360,\"335559739\":80}\"> <\/span><\/h2>\n<h3 aria-level=\"3\"><b><span data-contrast=\"none\">Before the first day of work: Thorough preparation<\/span><\/b><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"134245418\":true,\"134245529\":true,\"335551550\":0,\"335551620\":0,\"335559738\":280,\"335559739\":80}\"> <\/span><\/h3>\n<p><span data-contrast=\"none\">A seamless onboarding begins before the first day of work. The employee benefits from welcome emails with overviews, practical information and access to relevant systems. Clear checklists that cover both technical and social elements minimize uncertainty and emphasize the organization&#8217;s commitment to a professional process.  <\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":0,\"335551620\":0,\"335559738\":0,\"335559739\":120}\"> <\/span><\/p>\n<h3 aria-level=\"3\"><b><span data-contrast=\"none\">Structured onboarding and cultural integration<\/span><\/b><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"134245418\":true,\"134245529\":true,\"335551550\":0,\"335551620\":0,\"335559738\":280,\"335559739\":80}\"> <\/span><\/h3>\n<p><span data-contrast=\"none\">The initial days should balance practical matters with an introduction to the company values, mission and cultural code. Engaging cultural communication, for example through workshops or multimedia e-learning, strengthens employee ownership and understanding of their role. <\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":0,\"335551620\":0,\"335559738\":0,\"335559739\":120}\"> <\/span><\/p>\n<p><span data-contrast=\"none\"><a href=\"https:\/\/grapenordic.com\/en\/e-learning\/\">E-learning development<\/a> can be used strategically to supplement traditional training with videos, interactive tasks and knowledge checks that ensure understanding without information overload.<\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":0,\"335551620\":0,\"335559738\":0,\"335559739\":120}\"> <\/span><\/p>\n<h3 aria-level=\"3\"><b><span data-contrast=\"none\">Mentoring and social relationships<\/span><\/b><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"134245418\":true,\"134245529\":true,\"335551550\":0,\"335551620\":0,\"335559738\":280,\"335559739\":80}\"> <\/span><\/h3>\n<p><span data-contrast=\"none\">Connecting with a mentor or buddy offers both practical and social support. Mentoring helps build trust and strengthens integration into the new team. Informal events or team building activities in the first weeks of onboarding have been shown to foster relationships that contribute to increased retention.  <\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":0,\"335551620\":0,\"335559738\":0,\"335559739\":120}\"> <\/span><\/p>\n<h3 aria-level=\"3\"><b><span data-contrast=\"none\">Step-by-step competence development and continuous feedback<\/span><\/b><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"134245418\":true,\"134245529\":true,\"335551550\":0,\"335551620\":0,\"335559738\":280,\"335559739\":80}\"> <\/span><\/h3>\n<p><span data-contrast=\"none\">To avoid information overload, learning can be structured over time, for example through a 90-day development plan with regular check-ins and feedback sessions. This provides room for reflection and allows for adjustments in the onboarding process, aligned with the employee&#8217;s needs. <\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":0,\"335551620\":0,\"335559738\":0,\"335559739\":120}\"> <\/span><\/p>\n<h2 aria-level=\"2\">Measuring <span style=\"color: #e96569;\">onboarding success<\/span><span style=\"color: #e96569;\" data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"134245418\":true,\"134245529\":true,\"335551550\":0,\"335551620\":0,\"335559738\":360,\"335559739\":80}\"> <\/span><\/h2>\n<h3 aria-level=\"3\"><b><span data-contrast=\"none\">Quantitative indicators<\/span><\/b><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"134245418\":true,\"134245529\":true,\"335551550\":0,\"335551620\":0,\"335559738\":280,\"335559739\":80}\"> <\/span><\/h3>\n<p><span data-contrast=\"none\">The experiences from, among others <\/span><a href=\"https:\/\/www.greatplacetowork.com\/resources\/blog\/hybrid-onboarding-best-practices\"><span data-contrast=\"none\">Great Place to Work<\/span><\/a><span data-contrast=\"none\">  points to the value of concrete metrics. Monitoring retention rates after 30, 60 and 90 days and time to full productivity offer valuable insights. For e-learning-based elements, completion rates and knowledge test results can indicate whether the learning content has had the desired effect.  <\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":0,\"335551620\":0,\"335559738\":0,\"335559739\":120}\"> <\/span><\/p>\n<h3 aria-level=\"3\"><b><span data-contrast=\"none\">Qualitative insights<\/span><\/b><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"134245418\":true,\"134245529\":true,\"335551550\":0,\"335551620\":0,\"335559738\":280,\"335559739\":80}\"> <\/span><\/h3>\n<p><span data-contrast=\"none\">Structured interviews and anonymous questionnaires create a qualitative picture of the employee experience. Honest feedback identifies strengths and any adjustments needed in the program so that onboarding can be further developed proactively. <\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":0,\"335551620\":0,\"335559738\":0,\"335559739\":120}\"> <\/span><\/p>\n<h2 aria-level=\"2\">Typical pitfalls and how to avoid them<\/h2>\n<h3 aria-level=\"3\"><b><span data-contrast=\"none\">Information saturation<\/span><\/b><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"134245418\":true,\"134245529\":true,\"335551550\":0,\"335551620\":0,\"335559738\":280,\"335559739\":80}\"> <\/span><\/h3>\n<p><span data-contrast=\"none\">Overload in a short period of time risks hindering learning and confidence. Prioritize the essentials first and use modular e-learning elements for ongoing follow-up and immersion. This way, employees have the opportunity to return to materials as needed, anchoring learning over time.  <\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":0,\"335551620\":0,\"335559738\":0,\"335559739\":120}\"> <\/span><\/p>\n<h3 aria-level=\"3\"><b><span data-contrast=\"none\">Lack of differentiation<\/span><\/b><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"134245418\":true,\"134245529\":true,\"335551550\":0,\"335551620\":0,\"335559738\":280,\"335559739\":80}\"> <\/span><\/h3>\n<p><span data-contrast=\"auto\">One-size-fits-all can be an effective approach to a baseline onboarding program for all employees, but differentiation can boost impact and increase relevance. By adding modules targeted to specific roles and experience levels, you can address individual challenges and needs and ensure faster value creation in the job function. <\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":0,\"335551620\":0,\"335559738\":0,\"335559739\":120}\"> <\/span><\/p>\n<h2 aria-level=\"2\">Continuous renewal and knowledge-based development<\/h2>\n<p><span data-contrast=\"none\">Onboarding is an ongoing process that needs to be evaluated and adapted in line with new insights and changes in the organization. Establishing feedback loops and actively including experienced employees in the development of onboarding processes helps ensure that the process is anchored in practice and always relevant. <\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":0,\"335551620\":0,\"335559738\":0,\"335559739\":120}\"> <\/span><\/p>\n<p><span data-contrast=\"none\">A recent case where onboarding and preboarding was adapted to Coloplast&#8217;s needs illustrates the value of strategic, differentiated onboarding. <\/span><a href=\"https:\/\/grapenordic.com\/en\/portfolio-en\/digital-pre-and-onboarding-universe-for-coloplast\/\"><span data-contrast=\"none\">Read more about the case study here<\/span><\/a><span data-contrast=\"none\">, where analysis, digital solutions and close dialog were key focal points.<\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":0,\"335551620\":0,\"335559738\":0,\"335559739\":120}\"> <\/span><\/p>\n<p><span data-contrast=\"none\">Prioritizing thoughtful onboarding strategies that combine personal attention, technology and e-learning development will increase retention and sustainable organizational development.<\/span><span data-ccp-props=\"{\"134233117\":false,\"134233118\":false,\"335551550\":0,\"335551620\":0,\"335559738\":0,\"335559739\":120}\"> <\/span>[\/vc_column_text][nectar_cta btn_style=&#8221;basic&#8221; 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